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AfterCGI Custom & Geometric Windows in Royal Palm Beach: What to Know First
Independent CGI custom & geometric window service in Royal Palm Beach typically runs $450 to $2,800 per opening depending on whether we’re rebuilding a sash, replacing insulated glass in a radius unit, or reframing an oversized arch. Most single-unit repairs are completed in one visit; full custom replacements generally take two to four weeks from measurement to install because shaped glass is cut to order. This page is for homeowners in Royal Palm Beach who already own CGI windows or are planning a custom CGI project and want straight answers about parts, failure patterns, and what the work should actually cost. Call (386) 251-6745 to talk through your opening and get a free estimate.
Key Takeaways
- We service CGI custom and geometric windows as an independent CGI service provider, not a manufacturer authorized dealer.
- Most CGI radius and shaped unit failures trace to seal stress at the curved glass edge or frame racking at installation, not the glass itself.
- OEM CGI glass packages are ordered directly from CGI when warranty coverage matters; we also source quality aftermarket options for out-of-warranty units.
- Every job is covered by our Done Right Promise and The Keystone Standard: both warranty layers registered in writing, durations stated, before our truck leaves your driveway.
- A live person answers the phone 24/7 at (386) 251-6745. Not a voicemail tree. Not a callback form.
How CGI Products Fail - and How We Fix Them
CGI builds a stout window. The extruded aluminum frames are heavier than most, the impact glass is thick, and the hardware is built for coastal wind loads. But custom and geometric shapes put stress on a window in ways a standard rectangle never sees. Here’s what we actually find in Royal Palm Beach homes.
- Seal failure at the curved glass edge on CGI Estate and Targa series radius units. The insulated glass unit in an arch or half-round gets bent during fabrication, and that bend stresses the sealant where the two panes meet the spacer. We see fogging start at the apex of the arch, not the corners. That’s a telltale sign the seal went at the point of maximum curvature. The fix is a new IGU cut to the exact radius and installed with fresh glazing tape. We register the new glass warranty in writing before we leave.
- Frame racking on oversized CGI picture windows with geometric top sections. A six-foot wide trapezoid window sitting under a barrel tile roof picks up structural load the original install never accounted for. The aluminum frame twists a few millimeters, the sash binds, and the homeowner notices it in July when the afternoon heat expands everything. We pull the window, shim and square the rough opening, reset the unit, and re-flash the perimeter. If the frame itself is torqued beyond spec, we say so and quote a replacement rather than patch it.
- Hardware wear on CGI casement and awning windows with custom radius tops. The hinge system on a shaped casement carries more weight than a square one because the glass is cut larger at the curved corner. After eight or ten years, the operator gears strip and the window won’t stay open. We replace the hardware with OEM CGI parts when the unit is under warranty, or a matched aftermarket set when it isn’t, and we tell you which one you’re getting before we order anything.
- Weep system clogs in horizontal sliding CGI windows with custom mullions. Decorative mullions look sharp, but they create little valleys where water pools after a Royal Palm Beach afternoon downpour. If the weeps are blocked by construction dust or insect debris, water backs up into the track and eventually into the wall cavity. We clean the weeps, verify drainage, and if we find the flashing was done wrong at the original install, we correct that too.
- Stress cracks at the corners of geometric cutouts on CGI fixed units. When a homeowner or a builder cuts a square window into a triangle or a parallelogram, the sharp interior corners become stress concentrators. One hard wind event or one good slam of an adjacent door and the glass cracks from the corner inward. We replace the pane with a properly fabricated shape unit and, where the design allows, recommend a slight radius at the sharp corners so it doesn’t happen again.
Dale Kessler has seen the same mistake made by homeowners and contractors alike: assuming that because CGI builds a strong window, the installation around the shaped opening doesn’t matter. It matters more on a geometric unit than on any standard rectangle we set.
Our CGI Custom & Geometric Windows Process
Every job follows the same sequence. No shortcuts, no skipped steps.
- 1
Call and talk to a person. You call (386) 251-6745, a live person answers, and we ask about the window: what series, what shape, what symptom. We schedule a time that works and we show up when we say we will.
- 2
On-site measurement and diagnosis. Our background-checked, uniformed technician measures every opening twice. On a radius or geometric unit that means tracing the actual glass profile, not reading a label and hoping. We identify the failure and photograph everything.
- 3
Parts decision, stated in writing. We tell you whether this is an OEM CGI part, a quality aftermarket equivalent, or a full IGU replacement. We quote manufacturer lines side by side on paper so you see exactly what you’re buying and why.
- 4
The repair or replacement. For glass work, the new unit is cut to the exact profile and set with fresh glazing and sealant rated for Palm Beach County humidity. For frame work, we square the opening, shim, and fasten to current Florida building code.
- 5
Test and verify. We run the window through its full range of motion, check drainage, and inspect the seal line under light. If the pane is not true, the job is not done.
- 6
Warranty registration before we leave. Both manufacturer warranty layers are registered in writing, durations stated, and the paperwork is in your hand before the truck backs out of the driveway.
What CGI Custom & Geometric Windows Cost in Royal Palm Beach
Straight numbers, based on the jobs we do week in and week out:
- IGU replacement for a CGI radius or arch unit: $450 to $1,100 per opening, depending on glass package and whether it’s impact-rated.
- Hardware replacement (casement operator, hinge set) on a shaped unit: $220 to $680 installed, OEM parts on the higher end.
- Frame square and reset for a racked geometric window: $700 to $1,500, including flashing correction.
- Full custom CGI-shaped replacement window (new frame, new IGU, new flashing): $1,600 to $2,800 per opening, drawn to your exact opening profile.
- Multi-opening custom package with mullions and geometric tops: $3,500 to $12,000 depending on count and complexity.
What moves the price: impact glass versus standard, true radius versus segmented, frame repair versus full replacement, and whether the rough opening itself needs structural work. We give you a written line-item quote before any work starts, and the price doesn’t change once we’re on the job. Call (386) 251-6745 for an exact number on your opening.
Why Royal Palm Beach Homeowners Call TruePane Windows & Doors for CGI Work
We’ve been serving Royal Palm Beach and the surrounding communities since 2008, through TruePane and through Dale Kessler’s family trade before it. We’re not a franchise service van that rotates crews through three counties. We hire local, train apprentices into journeymen, and do the work like a company that plans to be in Royal Palm Beach thirty years from now, because we do plan on it.
Every CGI job is backed by our Done Right Promise: if it’s not done right, we make it right, no paperwork and no arguing. The Keystone Standard means both warranty layers are registered in writing before we leave. And while CGI is a major part of our custom and geometric work, we also service PGT, CWS, ES Windows, and ECO Window Systems, which means we’re not married to one parts chain when the right answer is something else. A square deal, in writing, every time.
FAQs
We are an independent CGI service provider, not a manufacturer authorized dealer, so warranty claims are processed through CGI directly. We handle the paperwork and the measurement documentation for you, and if the warranty covers the part or glass, you pay nothing for it. We register all remaining warranty layers in writing on every job so there’s a clear record of what’s covered and for how long.
Yes. We trace the existing glass profile on site and order the replacement IGU to match the exact curve or angle, down to a fraction of an inch. This matters because a “close enough” radius will bow the frame or leave seal gaps you’ll see fog up within a year. Call (386) 251-6745 and we’ll measure it properly.
If the frame is square, the glass is fogged, and the hardware works, a replacement IGU at $450 to $1,100 is almost always the right call. If the frame is racked, the corners are stress-cracking, or the original install was never flashed correctly, we’ll tell you straight and quote the replacement. We don’t sell you a new window when a $600 glass pack fixes the problem.
Radius and geometric glass is cut to order, so most replacement IGUs take one to two weeks from order to install. Hardware repairs and frame squares can usually be done same-day or next-day because we keep common CGI components in stock. A live person answers the phone 24/7, so you’ll know your timeline the first time you call.
For work that requires a permit under Palm Beach County code, including structural changes to the rough opening or replacement of impact-rated assemblies, yes. We pull the permit, handle the inspection, and make sure the work passes the first time. Royal Palm Beach has specific wind load requirements for impact windows, and we’ve been setting glass to that code for long enough that we don’t guess at it.
If it is not sealed right, the next storm will tell you. Call (386) 251-6745 for a free estimate on your CGI custom or geometric window work in Royal Palm Beach. We’ll be there when we say.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Royal Palm Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.