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CGI Windows & Doors in Loxahatchee Groves, FL | TruePane Windows & Doors
We provide independent CGI window and door service across Loxahatchee Groves, from full-frame impact replacements to hardware rebuilds on original 1990s sliders. What makes our CGI work different here: we know that Loxahatchee Groves service calls often involve the horse barn or equipment shed, not just the house, and that county inspectors want wind-load documentation on those accessory structures too. If you need CGI service from a crew that has worked on custom ranch lots off Collecting Canal Road and knows what Palm Beach County code requires, call TruePane Windows & Doors at (386) 251-6745.
Why Loxahatchee Groves Residents Choose Us for CGI Service
We have spent decades setting, sealing, and rebuilding CGI frames across Palm Beach County, and the work on these open-acreage lots is different from what you face in a subdivision. Dale Kessler started TruePane because he kept seeing the same failure pattern: frames that looked fine from the street but were pulling apart at the mitered corners once the wind had a few seasons to work on them. On a custom 1990s CBS ranch, there is no neighboring house to break the wind, no tree line to soften it. That means CGI hardware and seals take full loading, and we service them accordingly. We use genuine CGI factory parts for critical components like multi-point lock bodies, integrated mull covers, and matching exterior trim profiles. Where aftermarket parts actually hold up better in Loxahatchee Groves conditions, we use those instead and we will tell you why on the estimate, in writing.
We are an independent CGI service provider. We are not manufacturer-affiliated, not a factory installer, and we do not have a CGI logo on our shirts. That independence means we quote what the frame actually needs, not what a corporate program tells us to sell.
Common CGI Windows & Doors Problems We Solve in Loxahatchee Groves
- Thermally-broken frame seam separation on CGI Sentinel casements. Decades of humidity cycling plus open-lot wind flutter pull the mitered corners apart on these frames. We see it most on west-facing casements that catch the afternoon storm line. Left alone, the seam opens wider and water finds its way into the wall cavity.
- Corroded brass roller assemblies and track guides on CGI Tribute sliding doors. Loxahatchee Groves properties sit near the C-51 canal system, and moisture wicking through door tracks destroys original brass rollers in a few seasons. Doors start binding, then jump track entirely. We replace them with corrosion-resistant stainless rollers that outlast the originals.
- Failed insulating glass units in CGI Estate fixed pictures. Original desiccant in those large pasture-facing picture windows gets overwhelmed by morning dew and afternoon sun. The result is fog between the panes that no cleaning will fix. This is a sealed-unit replacement, not a repair.
- Broken or stripped operator hardware on CGI Sentinel casements. Wind-driven slamming during storm season, especially when latches weren’t fully engaged, strips the crank mechanism right out of the frame. We rebuild the operator assembly and realign the sash so it seats flush against the weatherstripping.
- Slider track settlement on open-lot properties. Standing water from summer thunderstorms and slow ground movement on the limestone plain shifts door thresholds over time. A track that was true in 1995 may be out of level by a quarter inch now. We check for this on every Loxahatchee Groves slider service call.
CGI Service in Loxahatchee Groves: What Local Conditions Mean for Your Equipment
Here is something we deal with on Loxahatchee Groves properties that rarely comes up in Royal Palm Beach or Wellington: the barn. Palm Beach County permit inspectors require any impacted accessory structure with openings larger than a standard man-door to carry matching wind-load documentation. That means the CGI windows and sliding glass doors on your horse barn or workshop have to be documented to the same standard as the ones on your house. We routinely match CGI window and our Door Installation in Loxahatchee Groves specs between the dwelling and the stable so the whole property clears final CO on the same day. Out-of-area window companies get caught on this because they quote the house and never ask about the barn. We ask first.
On a 1990s single-story CBS ranch off Collecting Canal Road, our tech removed two original CGI Tribute four-panel sliders whose brass rollers had disintegrated after years of canal moisture wicking through the track. We replaced both with new CGI Custom Impact sliders and fitted oversized stainless aftermarket rollers for the upgraded frame clearance, then aligned and sealed the head and jamb clips with butyl tape to stop the same capillary draw. That is what service in this town looks like: knowing what the water does, knowing what the inspector wants, and fixing both at once.
CGI Models & Products We Service in Loxahatchee Groves
We service the full CGI lineup that shows up on Loxahatchee Groves homes and outbuildings:
- CGI Sentinel Series – casements and fixed windows, including the thermally-broken frames that develop corner seam issues.
- CGI Estate Collection – single-hung and picture windows, the big units oriented toward pastures and paddocks.
- CGI Tribute Series – French doors and patio doors, the sliders most affected by canal moisture and irrigation overspray.
- CGI Custom Impact sliding glass doors – the large multi-panel units common on whole-property replacement jobs.
For discontinued geometry and non-standard jamb depths from the 1980s and 1990s ranch era, we have a process: measure every opening twice, quote manufacturer lines side by side on paper, and spec parts based on what actually holds up in our humidity and wind loading. Genuine factory parts for critical components, proven aftermarket parts where they outperform the original. No guessing, no generic substitutes. See our broader CGI sales & service page for how we approach the line as a whole.
CGI Service Pricing in Loxahatchee Groves
Service call and hardware rebuilds on CGI windows and doors in Loxahatchee Groves generally run between $150 and $450, depending on what failed. Full-frame impact replacements on a custom 1990s ranch start around $1,200 per opening and go up from there, driven by size, frame condition, and whether we are matching non-standard jamb depths from the original build. our maintenance check covers slider track alignment, hardware lubrication, seal inspection, and a written condition report on every CGI opening we service – worth it before a storm season or an insurance inspection.
For frames with advanced corner seam separation or compromised sill pans, we will recommend full-frame replacement rather than chasing recurring seal failures. That call saves money over three years even though it costs more up front. Every free estimate is a written, line-item quote with both warranty layers registered before the truck leaves the driveway. Call (386) 251-6745 for an exact number on your CGI windows or doors.
Serving Loxahatchee Groves, FL - Our Local Coverage Area
We’re based in the Loxahatchee Groves area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - CGI Windows & Doors in Loxahatchee Groves
Not always, but often. If your CGI units predate Palm Beach County’s post-Hurricane Andrew impact-resistant fenestration mandates, an inspector or insurance underwriter may flag them as non-compliant, even if they still operate. The deciding factor is documentation: if you cannot produce wind-load paperwork for the specific openings, the inspector assumes the worst. We can assess which openings will pass and which need full-frame replacement, then provide the documentation trail to clear the sale or the policy renewal. Call (386) 251-6745 for a compliance assessment on your Loxahatchee Groves property.
Moisture, almost always. Properties near the C-51 canal system or with irrigation heads near the foundation get water wicking through the track, which destroys the original brass roller assemblies in a few seasons. Once the rollers stop spinning, the door drags, then jumps the track. The permanent fix is oversized stainless aftermarket rollers plus realigning the threshold, and sometimes resealing the head and jamb clips with butyl tape to stop the capillary draw. This is a same-visit repair for us in most cases. Call (386) 251-6745 and we will get it sliding true again.
Yes. Custom single-story CBS ranches in Loxahatchee Groves were rarely built to off-the-shelf opening sizes, which is exactly why we measure every opening twice and order to the actual frame dimensions, not the nearest catalog size. CGI builds custom geometry, including arch tops and oversized picture units, to order. We handle the measuring, the ordering, and our Window Installation in Loxahatchee Groves so the new impact openings sit flush in the original stucco openings.
If the barn or workshop has openings larger than a standard man-door and the county is inspecting the property, yes. Palm Beach County permit inspectors require wind-load documentation on any impacted accessory structure, and out-of-area window companies routinely miss this until final CO stalls. We match CGI window and sliding glass door specs between the dwelling and the stable so the whole property clears on the same inspection.
It depends on how far the corner seam separation has progressed. If the seam is tight and the issue is just a stripped operator or worn hinge, we can rebuild the hardware and get it cranking smoothly again. If the mitered corner has visibly separated and you can see daylight through the seam, the thermal break is compromised and the frame has lost its structural integrity. At that point we recommend full-frame replacement, because a repaired corner on a compromised frame will pull apart again within a season or two, especially on open-lot Loxahatchee Groves homes with no windbreak. Call (386) 251-6745 and we will tell you straight which situation you have.
Service Areas Near Loxahatchee Groves
TruePane Windows & Doors serves Loxahatchee Groves and the surrounding communities across central Palm Beach County. That includes Loxahatchee Groves service area, Royal Palm Beach, Westlake, Westgate, Palm Springs, and Wellington. We also provide CGI service in Westlake and CGI service in Royal Palm Beach for homeowners in those communities.
Book Your CGI Service in Loxahatchee Groves Today
A live person answers our phone 24 hours a day, 7 days a week. No voicemail tree, no callback form. Call (386) 251-6745 to schedule your free CGI service estimate in Loxahatchee Groves. If the pane is not true, the job is not done.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Loxahatchee Groves and Palm Beach County since 2008.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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